CANADA NOT LEADING THE WORLD WITH SOPHISTICATED INVESTORS
A column "Look Internationally for Flying Financial Fitness", I wrote
two years ago, pointed out that while Air Canada's net profit was $46
million dollars for the year, with 109 planes (or $422,000 per plane),
Cathay Pacific made a $500-million-dollar net profit with just 25
aircraft (or $20 million per plane).
About that time stock brokers and Air Canada began beating the drums
and hyping the forthcoming partial privatization of our national
airline. Stock sold at $12. It has now dropped to $7.50. This year Air
Canada has made a net profit of $44 million from their 107-plane fleet.
That's $411,000 per aircraft. Meanwhile Cathay Pacific's fleet of 39
aircraft made $425 million or $10,897,436 per aircraft... almost $11
million per plane.
Recent Cathay profits are down slightly, not because of operating
losses but because they have acquired and already have in operation more
new planes, including the finest passenger plane flying: the Boeing
747-400 series that allows non-stop flights - in either direct - from
Hong Kong to London or Vancouver without refuelling!
What has Air Canada done to counter their miniscule profit? They have
allowed salaries to rise ten percent in the last quarter alone. If only
their services could keep going upward. There is no comparison between
passenger service aboard Air Canada and aboard a Cathay Pacific flying
machine. With the former, passengers are treated like cattle. Air Canada
flight attendants wearing union buttons -- even while flying -- berate
the carrier. On the other hand Cathay Pacific understands what good
service really means.
Canadian investors who have been taken in by the roll of nationalistic
drumbeats and patriotic fervor have only themselves to blame when, as
the world globalizes it is apparent that in the field of efficient
management Air Canada is out to lunch. They are not alone. Many, large
Canadian organizations are in the same bureaucratic cubby-hole,
restricting incoming information until their cubby-holes are plugged and
nothing gets in or out. The luxury to make such leisurely decisions by
alleged business executives is over. Dependency on education and
experience from another time and world just doesn't cut the cookies in
today's fast-moving environment. No longer can a national carrier lumber
along like an elephant with arthritis. An efficient executive today must
move like a gazelle and be able to change directions quickly. Air Canada
seems unsure of even the direction it's going.
I suggest they get a new president, and if they want to be alive much
longer -- hire a woman for the position. It's obvious that many
executive decisions can't go by the book anymore. That system is
obsolete. Fast decisions are better made with intuition. Many men
haven't even yet learned how to spell it.
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